Hi, I'm Sheena Barcelon.
Sales Enablement & Deal Operations Specialist

Tech-savvy professional with extensive SAP experience and deep expertise in end-to-end Quote-to-Invoice processes. I specialize in system enablement, process automation, and SLA-driven finance operations. I leverage modern AI tools to build custom dashboards and automations, driving efficiency and solving complex operational challenges.

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Sheena Barcelon

Core Competencies

Deal Operations & Sales Support

  • End-to-End Quote-to-Invoice
  • Complex Deal Scenario Validation
  • Sales Ticket & Escalation Management
  • CRM Data Accuracy & Reporting

System Enablement & Testing

  • SAP Application Testing (CPQ 2.0)
  • Release Delivery Validation
  • End-User Training & Support
  • Process Documentation

Finance & Billing Operations

  • SLA-Driven Order Processing
  • Contract Review & Validation
  • Payment & Order Auditing
  • A/R Administrative Functions

Tech-Forward Approach

Eager to learn and implement new systems, I actively leverage modern AI tools to streamline personal workflows and explore new operational efficiencies.

AI-Powered Solutions

I utilize advanced LLMs like Anthropic's Claude to conceptualize and develop personal productivity tools, demonstrating a strong aptitude for adopting cutting-edge technology to solve practical problems.

  • Custom Dashboards: Designed interfaces for tracking metrics and personal KPIs.
  • Workflow Automations: Built automated scripts to handle repetitive data tasks and reporting.
  • App Development: Created functional web apps to manage personal operations efficiently.

Recent Certifications

Snowflake | Discover AI

Jan - Feb 2026

Designing Stories in SAP Analytics Cloud

SAP • Jan 2026

Learning SAP Analytics Cloud

LinkedIn • Jan 2026

Professional Experience

IT Sales Operations Support Associate

Morris Furniture Co., Inc. (Remote) | May 2026 - Present

  • Manage sales tickets, resolving customer and internal inquiries.
  • Audit online payments and e-commerce orders for accuracy.
  • Process POs and lease agreements ensuring compliance.
  • Conduct price tag audits and maintain CRM data accuracy.

Sales Ops Business Enablement Sr Spec

SAP PH | Oct 2024 - Present

  • Primary point for Market Units on deal traffic, escalations, and reporting.
  • Partner with various teams (Legal, CDS, O2I) to facilitate deal closure.
  • Dedicated tester for Release Deliveries and CPQ 2.0 application enhancements.
  • Document and define solution paths for Continuous Improvement Programs.

Sales Solution Support

SAP PH | Dec 2018 - Sep 2024

  • Managed end-user inquiries, diagnosing urgency and root causes.
  • Conducted internal training for SAP sales force on new technologies.
  • Championed system use and automation, anticipating escalations.

Finance Operations Specialist (Team Lead)

SAP PH | Apr 2016 - Dec 2018

Served as POC and backup manager for the O2i Manila team. Handled SLA-driven order processing, contract reviews, and generated customer invoices.

Early Career

2006 - 2016

  • SAP PH: Finance Operations Analyst (2013-2016)
  • WeServ Systems: Billing Specialist/Administrator (2012-2013)
  • KForce Global: Billing Specialist (2011-2012)
  • Shell Oil: Retailer Billing Analyst (2009-2011)
  • Accenture: A/R Transaction Analyst (2006-2009)

Education

Bachelor of Science in Mathematics

Polytechnic University of the Philippines

Sta. Mesa | 2002 - 2006

Contact Information

Open to opportunities in Remote Sales/Deal Support, Billing & Financial Operations, and Executive Assistance.

shenarc@gmail.com
+63 917 656 7133
Philippines